Explanation:

Both MS-Word and Pagemaker can be effectively used for creating resumes. MS-Word (a) is a widely used word processing application that provides robust tools for text formatting, layout, and template usage, making it a common choice for resume creation. Pagemaker (b), a desktop publishing (DTP) software, specializes in page layout and graphic design, allowing for the creation of highly customized and visually appealing documents, including professional resumes with complex formatting. Java (d) is a programming language, not an application software used by end-users to create documents like resumes. Therefore, since both (a) and (b) are valid tools for this purpose, option (c) "a and b both" is the correct answer.