Public Administration Optional 2025 Paper II
  1. (b) क्या आपके विचार में 'आधार' योजना ने समावेशी शासन और प्रशासनिक विश्वसनीयता को बढ़ावा दिया है? प्रकाश डालिए। Do you think ‘Aadhaar' initiative has promoted inclusive governance and administrative credibility? Throw light.
Verified Answer

The Aadhaar initiative, India's unique identification program, has undeniably played a transformative role in the country's governance landscape. In my view, it has significantly promoted both inclusive governance and administrative credibility, albeit with certain challenges that warrant continuous attention.

Regarding inclusive governance, Aadhaar has been instrumental in extending the reach of government services to a wider population, particularly those who previously lacked formal identification. By providing a verifiable identity, it has facilitated financial inclusion, enabling millions to open bank accounts under schemes like Jan Dhan Yojana, access credit, and participate in the formal economy. The Direct Benefit Transfer (DBT) mechanism, powered by Aadhaar, has ensured that subsidies for LPG, pensions, scholarships, and food rations reach the intended beneficiaries directly, bypassing intermediaries and reducing leakages. This has been a major step towards ensuring that welfare programs are truly inclusive and benefit the most vulnerable sections of society. It has also simplified access to various government services, reducing the need for multiple documents and bureaucratic hurdles.

In terms of administrative credibility, Aadhaar has brought about a paradigm shift by enhancing transparency and accountability in public service delivery. The elimination of 'ghost beneficiaries' and duplicate entries in welfare schemes through Aadhaar authentication has led to substantial savings for the exchequer and instilled greater trust in the government's ability to manage public funds efficiently. The digital trail created by Aadhaar-linked transactions makes it harder for corruption to thrive and provides a mechanism for monitoring service delivery. This streamlining of processes, reduction in paperwork, and improved targeting of benefits have bolstered the credibility of government administration by making it more efficient, less prone to fraud, and more responsive to citizen needs.

However, it is crucial to acknowledge the challenges. Instances of exclusion errors due to biometric failures, linking issues, or lack of digital literacy have unfortunately denied essential services to some vulnerable individuals. Privacy concerns regarding the centralized database and potential misuse of data have also been raised. While the Supreme Court has clarified its mandatory usage, the initial coercive linking to various services sometimes undermined public trust. Addressing these issues through robust grievance redressal mechanisms, ensuring data security, and providing alternatives for authentication where biometrics fail is essential to further strengthen Aadhaar's role in inclusive governance and administrative credibility.

In conclusion, Aadhaar has largely succeeded in promoting inclusive governance by ensuring targeted delivery of benefits and administrative credibility by reducing corruption and enhancing efficiency. Its continued success hinges on addressing the persistent challenges of exclusion, privacy, and technical reliability to ensure that its benefits are universally accessible and its integrity remains unquestioned.